3rd March
3rd March We met Alex for our first meeting. He told us that we would be making a staff training video for the accommodation team at UEA. The main points were that the video needed to be realistic with real emotion depicted in a good scenario and a bad scenario. The accommodation team are looking to work on their relationships with students, moving more from a parent-child relationship to adult-adult. Our next step is to talk to a member of the accommodation team and find out what they want to get out of the videos as well as make the videos verbatim by discussing their good and bad experiences with students. Additionally, we want to talk to students in first year about their experiences with accommodation since our own experiences might be quite unusual due to the COVID-19 pandemic.